Organized by Fernando Esteve, Vikas Sheth and The IE Technology & Innovation Club, the event counted with professionals from well know companies like Écija, Deloitte, Indra, Altran, Oracle, IBM, Acciona, Ideagoras, Amadeus and Accenture.
IE Digital Forum is the event where you can learn about the last trends in Technology and Innovation directly from the actors that shape them. The event, held completely in English, was organized in 3 panels, preceded with an introductory speech by Fernando Esteve and Vikas Sheth, organizers of the event and alumni and student representatives of the club.
Panel 1: Trending Topics in Technology and Innovation
The objective of this panel was to discuss about state-of-the-art technologies and nnovations.
The panel started with the speech by Teresa Pereyra, Senior Associate of Privacy and Information Technology at Écija, who talked about “Trending IT legal aspects”.
“Each technical solution”, Teresa said, “appears as an answer to a need, as a solution to a problem but, once developed, it has to exceed the obstacle that implies the business and customer’s legal compliance. It is there where IT law enters, to provide with complementary solutions to transform technological solutions into legal and viable technologies”.
The panel continued with Óscar Rozalén, Director IT Strategy/Operation/Transformation-Technology at Deloitte, who talked about “The Digital Race”, about how the information demand has increased enormously, that “we, the customers, have changed: we do not have time and we require ubiquitous and immediate services”.
Óscar explained how analytics are the answer to these new requirements and that it provides intelligence to this massive amount of information.
To finish the panel, Alejandro Pérez Candela, Head of Smart Cities and Urban Traffic Solutions Department at Indra, introduced the “Smart City” concept as “cities that use innovation and connectivity to provide a model that enhances economic and political administration”. “It implies the definition of a new city model, with a dynamic long term vision, where people receive relevant information, immediately and with the new participating services that they require”.
The objective of this panel was to discuss the difficulty of introducing new improvements and new technology in order to increase creativity and productivity in companies and society.
The panel started with Teresa Hernández, Innovation Partner at Altran, who talked about Innovation as making new things, offering new products and services, and providing value. Furthermore, she explained that these objectives can be achieved by applying the Innovation Canvas Model which “allows you to ask yourself the proper questions”
Then, Javier Torres, Business Operations and Demand Generation Director in Oracle, talked about Innovation and the impact of data in business.
“The data volume is increasing at high speed. The source of this data is different and, as long as new applications appear, it continues growing. Also, that data is unstructured”. That is why, “we need systems that can analyze that data, provide relevant information and the ability to provide that information when needed”.
To finish the panel, Miguel Ángel Martín, Big Data sales Leader at IBM, explained the future beyond Big Data. “We are in an early stage for Big Data Technology, an opportunity of future development, that allows creating systems that will learn by themselves by analytics and that will be able to propose valid solutions”.
The objective of this panel was to discuss marketing and how it can be developed through the use of technology.
The panel started with the speech by Ángel González, Founder & CEO at Ideagoras, who said that “companies are no longer the owners of their brands”.
“In a connected world, collaboration economy appears: collaboration is key”. “Brands have gone social”. “A social brand is to be co-created by the audience, listening and with dialogue”. “In order to build strong brands, you need the audience to participate in its co-creation”.
Nerea García, Head of Talent Acquisition at Acciona, talked about “Digital Identity of HR”.
“Traditionally, companies used to hide company knowledge and kept it inside: internal trainings, internal knowledge sharing…”
This is the point where Acciona started a travel that implied deep transformations on the company where “employees are taught to chat about the company through social networks”.
This way, “Employees are company’s best ambassadors on the web”.
Luigi Battista, Head of Business Development in WEMEA at Amadeus, talked about “technology trends in the travel industry”.
“Travelers want to have a (travel) plan their own way. Usually, we visit several websites to plan a trip and we get many results”. We like flexibility. In a digital world, “less is better”, we need to provide relevant information, especially when it comes to mobile devices. Companies use data, obtained through user navigation in web sites, to offer related information.
“Technology will allow performing semantic searches, in which no specific word is searched but the meaning of the whole sentence, to access user-context related content and C2C (Consumer To Consumer), business where consumers offer services to others, like car sharing…”
Mariano Prieto, Business Consultancy Director for Airlines at Indra and member of IE Technology & Innovation Club talked about “LATAM Airlines’ ecommerce strategy definition”.
Mariano explained the merge of TAM and LAN airlines and how technology allowed the efficient use of resources and the appearance of blended strategies for sales development.
We reached the end of the panel with David López Diaz, Digital Business Manager in Financial Services at Accenture, who talked about the use of technology in the banking industry. “There is no business without trust in the banking sector” and “it is damaged”.
Banking industry faces several challenges (business intelligence, social media and digital ecosystem)” and it should use “SoLoMo” (Social, Local, Mobile) strategies to “attend to the new customer behaviour”.
Last but not least, Santiago Íñiguez, the Dean of the IE Business School, took the word to thank this “initiative from students to students”, and the followers through social media and the variety of shared ideas.